According to the passage, Tucci and Talaga found that service guarantees, when offered by lower-priced restaurants, can have which of the following effects?_出国考试答疑器_GMAT

[Reading Comprehension]

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文章：

Line	In their study of whether offering a guarantee of
	service quality will encourage customers to visit a
	particular restaurant, Tucci and Talaga have found
	that the effect of such guarantees is mixed. For
(5)	higher-priced restaurants, there is some evidence
	that offering a guarantee increases the likelihood of
	customer selection, probably reflecting the greater
	financial commitment involved in choosing an
	expensive restaurant. For lower-priced restaurants,
(10)	where one expects less assiduous service, Tucci and
	Talaga found that a guarantee could actually have a
	negative effect: a potential customer might think that
	a restaurant offering a guarantee is worried about
	its service. Moreover, since customers understand a
(15)	restaurant’s product and know what to anticipate in
	terms of service, they are empowered to question its
	quality. This is not generally true in the case of skilled
	activities such as electrical work, where, consequently,
	a guarantee might have greater customer appeal.
(20)	For restaurants generally, the main benefit of
	a service guarantee probably lies not so much in
	customer appeal as in managing and motivating staff.
	Staff members would know what service standards
	are expected of them and also know that the success
(25)	of the business relies on their adhering to those
	standards. Additionally, guarantees provide some
	basis for defining the skills needed for successful
	service in areas traditionally regarded as unskilled,
	such as waiting tables.

题目：

According to the passage, Tucci and Talaga found that service guarantees, when offered by lower-priced restaurants, can have which of the following effects?

选项:

A、that since sales of up to one-fourth of its stores are poor, they will be closed

B、 it is closing up to one-fourth of its stores, which accounted for its poor sales

C、it was closing up to one fourth of its stores because of poor sales

D、to be closing, on account of poor sales, up to one-fourth of its stores

E、having poor sales, such that up to one-fourth of its stores will be closed

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解答：张慧雯

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解答：张慧雯老师

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