还没有登录哦!

[Reading Comprehension]

试题详情

文章:

Line        In their study of whether offering a guarantee of
 service quality will encourage customers to visit a
 particular restaurant, Tucci and Talaga have found
 that the effect of such guarantees is mixed. For
(5)higher-priced restaurants, there is some evidence
 that offering a guarantee increases the likelihood of
 customer selection, probably reflecting the greater
 financial commitment involved in choosing an
 expensive restaurant. For lower-priced restaurants,
(10)where one expects less assiduous service, Tucci and
 Talaga found that a guarantee could actually have a
 negative effect: a potential customer might think that
 a restaurant offering a guarantee is worried about
 its service. Moreover, since customers understand a
(15)restaurant’s product and know what to anticipate in
 terms of service, they are empowered to question its
 quality. This is not generally true in the case of skilled
 activities such as electrical work, where, consequently,
 a guarantee might have greater customer appeal.
(20)     For restaurants generally, the main benefit of
 a service guarantee probably lies not so much in
 customer appeal as in managing and motivating staff.
 Staff members would know what service standards
 are expected of them and also know that the success
(25)of the business relies on their adhering to those
 standards. Additionally, guarantees provide some
 basis for defining the skills needed for successful
 service in areas traditionally regarded as unskilled,
 such as waiting tables.


题目:

The primary purpose of the passage is to

选项:

A、Dickinson were written over a period beginning a few years before Susan’s marriage to Emily’s brother and ending shortly before Emily’s death in 1886, outnumbering
B、Dickinson were written over a period that begins a few years before Susan’s marriage to Emily’s brother and ended shortly before Emily’s death in 1886, outnumber
C、Dickinson, written over a period beginning a few years before Susan’s marriage to Emily’s brother and that ends shortly before Emily’s death in 1886 and outnumbering
D、Dickinson, which were written over a period beginning a few years before Susan’s marriage to Emily’s brother, ending shortly before Emily’s death in 1886, and outnumbering
E、 Dickinson, which were written over a period beginning a few years before Susan’s marriage to Emily’s brother and ending shortly before Emily’s death in 1886, outnumber

答案:

B

提问:

解答:

点赞1
阅读698
解答: 张慧雯

提问:

解答:

点赞1
阅读699
解答: 张慧雯老师

问个问题

点我领取
免费专项课程
在线咨询